Frequently Asked Questions

Does Sanmica sell products directly?
No, Sanmica does not sell products directly through our website. When you find a product you are interested in, simply click the “Buy” button, and you will be redirected to an authorized dealer's website where you can complete your purchase.

How can I find authorized dealers?
When browsing our products, each product page includes a “Buy” button that will take you directly to an authorized dealer's website where the item is available for purchase.

What should I do if I have a problem with my order?
Since purchases are made through authorized dealers, please contact the dealer directly for any issues related to your order. You can find their contact information on their website or in your purchase confirmation email.

How do I know if a dealer is authorized?
You can be sure a dealer is authorized if you reach their website through the “Buy” button on our product pages. Sanmica works closely with trusted dealers to ensure the authenticity and quality of products sold.

Do Sanmica products come with a warranty?
Yes, all Sanmica products come with a manufacturer's warranty, regardless of the dealer from which they are purchased. Warranty details vary by product, so please refer to the product page for specific information.

Can I get technical support for my Sanmica products?
Yes, our support team is available to assist you with any technical issues you may have. Please contact us via email at [email protected] or call +39 0383 368939.

How do I know which product is right for me?
Our product pages offer detailed information about each appliance to help you make an informed decision. For additional advice, you can also reach out to our customer support team or consult with the authorized dealer.

How do I contact Sanmica for further inquiries?
You can contact us through email at [email protected] or call us at +39 0383 368939. Our team is ready to help with any questions or concerns.